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Quantum Aesthetic, a premier aesthetic clinic located in Jumeirah, is seeking a professional and customer-focused Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients, ensuring they receive a warm welcome and exceptional service. This role involves managing administrative tasks, coordinating appointments, and maintaining an organized and welcoming reception environment.
Key Responsibilities:
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Greet and welcome patients warmly upon arrival.
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Handle phone calls, schedule appointments, and manage the clinic’s daily calendar.
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Provide clients with detailed information on available aesthetic services and treatments.
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Assist patients with check-in and check-out processes, ensuring accurate completion of consent forms.
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Maintain a clean, organized, and professional reception and waiting area.
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Process payments and address billing inquiries.
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Coordinate with clinic staff to ensure smooth patient flow.
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Address and resolve client questions or concerns promptly and professionally.
Requirements:
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Previous experience as a receptionist, preferably in an aesthetic clinic.
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Strong communication and interpersonal skills.
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Proven selling skills with a customer-focused approach.
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Proficiency in appointment scheduling systems and electronic medical records.
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Ability to multitask effectively in a fast-paced environment.
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Professional appearance and a friendly demeanor.
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Fluency in English and Arabic; knowledge of an additional language is an advantage.
Benefits:
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Competitive salary plus commission.
