Job Title: Franchise Manager

Job Description:
We are seeking an experienced and results-driven Franchise Manager to join our team. This role is responsible for overseeing the growth, performance, and success of our franchise network. The Franchise Manager will play a key role in franchise development, operational support, financial management, brand consistency, and marketing execution. The ideal candidate will foster strong relationships with franchisees, ensuring they adhere to brand standards and achieve business growth.

Key Responsibilities:

Franchise Development

• Identify and assess new market opportunities for franchise expansion.
• Recruit, evaluate, and onboard prospective franchisees.
• Lead contract negotiations and finalize franchise agreements.
• Support new franchisees with site selection, store setup, and launch.

Franchise Operations

• Conduct regular store and market visits to ensure compliance with brand and operational standards.
• Provide ongoing operational support and promptly address franchisee concerns.
• Monitor key performance indicators (KPIs) such as sales, profitability, and customer experience.

Financial Management

• Collaborate with franchisees to optimize budgets and inventory efficiency.
• Guide franchisees on cost control measures and pricing strategies.
• Ensure timely collection of franchise fees and financial commitments.
• Analyze financial data and provide strategic recommendations for performance improvement.

Brand Image & Marketing

• Ensure franchisees maintain brand identity, visual merchandising, and operational excellence.
• Work with franchisees to execute marketing strategies aligned with brand objectives.
• Collaborate with the marketing team to drive brand awareness at local and regional levels.
• Assess marketing initiatives and provide insights for optimization.

Training & Support

• Develop and conduct training programs for franchisees and their teams.
• Provide guidance on inventory management, operational efficiencies, and customer engagement.

Relationship Management

• Build and maintain strong partnerships with franchisees to enhance collaboration and loyalty.
• Act as the key liaison between franchisees and the corporate office.
• Organize regular meetings, updates, and knowledge-sharing sessions.

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree is a plus).
• Proven experience in franchise management, retail operations, or business development.
• Strong knowledge of franchise laws, regulations, and contracts.

Skills & Competencies:

• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Leadership skills with the ability to manage and inspire franchisees.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in MS Office Suite, CRM software, and budgeting tools.

Employment Type:

• Full-time

This role offers an exciting opportunity for a dynamic leader to drive franchise success, build strong franchisee relationships, and contribute to overall business growth.