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Franchise Manager – Retail & Business Expansion


We are seeking an experienced Franchise Manager to lead expansion efforts, support franchise operations, and drive business growth. The ideal candidate will play a key role in identifying market opportunities, onboarding franchisees, ensuring operational excellence, and maintaining brand consistency.
Key Responsibilities:
Franchise Development
- Identify and evaluate new market opportunities for franchise growth.
- Recruit, assess, and onboard potential franchisees.
- Negotiate and finalize franchise agreements.
- Provide support in site selection, store setup, and launch operations.
Franchise Operations & Performance
- Conduct regular store visits to ensure brand and operational compliance.
- Offer ongoing support to franchisees, addressing concerns and optimizing performance.
- Monitor sales, profitability, and customer experience metrics.
Financial & Business Strategy
- Assist franchisees in budgeting, cost control, and pricing strategies.
- Ensure timely collection of franchise fees and financial commitments.
- Analyze financial performance and recommend growth strategies.
Brand & Marketing Alignment
- Uphold brand identity, visual merchandising, and operational excellence.
- Collaborate with franchisees and marketing teams to execute localized campaigns.
- Assess the effectiveness of marketing initiatives and promotional strategies.
Training & Relationship Management
- Develop and implement training programs for franchisees and their teams.
- Serve as the key liaison between franchisees and corporate management.
- Build long-term partnerships to enhance collaboration and business success.
Qualifications & Skills:
- Bachelor’s degree in Business Administration, Marketing, or related field (Master’s preferred).
- Proven experience in franchise management, retail operations, or business development.
- Strong knowledge of franchise agreements, industry regulations, and financial planning.
- Excellent leadership, communication, and negotiation skills.
- Proficiency in MS Office, CRM software, and budgeting tools.
Key Performance Indicators (KPIs):
- Franchise network growth and revenue performance.
- Compliance with brand standards and customer satisfaction scores.
- Success of marketing campaigns and operational efficiency.
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