Emaar is a global property developer and hospitality leader, renowned for delivering exceptional experiences across its residential, commercial, and leisure properties. The company emphasizes customer focus, innovation, and operational excellence, ensuring memorable experiences in every interaction.

Job Description:
The F&B Associate in the Lobby Lounge ensures exceptional dining experiences by delivering flawless service to guests from arrival to departure. The role requires a genuine service personality, high emotional intelligence, and adherence to Emaar’s performance-driven culture.

Key Responsibilities:

• Conduct all operational tasks in F&B service while adhering to service standards and procedures.

• Deliver an exceptional guest experience by anticipating needs and proactively going the extra mile.

• Prevent complaints and ensure effective service recovery where required.

• Communicate proactively with team members, keeping guests’ interests at the forefront.

• Maintain professionalism, composure, and attention to detail in a fast-paced environment.

• Represent Emaar’s brand values consistently throughout the guest journey.

Qualifications:

• Minimum high school diploma required; college degree in Hotel Management or related field preferred.

• At least 1-year experience in a similar role within a 5-star hospitality environment.

• Strong command of written and spoken English; additional languages are an asset.

• Genuine service personality with high emotional intelligence.

• Ability to adapt to fast-paced environments and deliver results with a customer-first mindset.

Core Competencies:

• Customer Focus

• Drive for Results

• Learning Agility

• Resilience and Adaptability

• Ownership Mindset and Tenacity

Why Join Us:

• Be part of a world-class hospitality brand committed to excellence.

• Work in a fast-paced, dynamic environment that values talent, innovation, and customer satisfaction.

• Grow your skills and career in a company known for operational excellence and superior guest experiences.