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OnTime HealthCare Services is seeking a full-time European or Arab Receptionist for their innovative Weight Loss and Slimming Clinic in Dubai. The receptionist will be the first point of contact, providing excellent customer service, managing appointments, assisting with billing, and maintaining clinic operations. The role requires strong communication skills, organizational abilities, and a professional attitude in a fast-paced health and wellness environment.
Key Responsibilities:
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Greet and assist clients warmly upon arrival.
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Manage incoming calls and schedule appointments efficiently.
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Provide detailed information about weight loss and slimming programs.
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Handle client check-in and check-out with accurate documentation.
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Maintain a clean and organized reception and waiting area.
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Process payments, handle billing inquiries, and assist with insurance verification.
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Collaborate with clinic staff to ensure smooth client experience.
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Address client inquiries and resolve issues professionally and promptly.
Requirements:
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Previous receptionist experience in weight loss, wellness, or slimming clinics preferred.
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Fluent in English; Arabic or European languages are a plus.
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Exceptional customer service skills and approachable demeanor.
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Skilled in appointment scheduling and clinic operations management.
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Proficient with office software and electronic medical records.
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Strong organizational skills and attention to detail.
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Ability to multitask and work well under pressure.
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Professional appearance and conduct.
Salary: AED 5,000 to AED 8,000 per month + benefits
