✅ Job Overview:

• Position Title: E-Commerce Operations Manager

• Location: Dubai, United Arab Emirates (UAE)

• Industry: Beauty, Fragrance, FMCG, Startup

• Experience: 5 to 10 Years

• Education: Bachelor of Science (Chemistry preferred)

• Nationality: Open (Indians preferred)

• Employment Type: Full-Time

• Vacancies: 1

• Gender: Open to all

✅ About the Company:

Join a fast-growing startup on a mission to revolutionize the beauty and fragrance industry through a high-impact e-commerce experience. We’re not just selling perfumes—we’re curating luxury journeys online. If you’re someone who thrives in a dynamic startup culture and wants to own the e-commerce operations of a bold new brand, this is the place for you.

✅ Key Responsibilities:

🚀 E-Commerce Strategy & Platform Management

• Build, execute, and scale a comprehensive e-commerce roadmap across all digital touchpoints

• Manage product listings, inventory sync, payment integrations, order workflows, and platform UX/UI

• Ensure seamless performance of the e-commerce storefront (Shopify, Magento, WooCommerce, etc.)

📦 Logistics, Fulfillment & Inventory

• Lead 3PL relationships, delivery optimization, returns management, and last-mile coordination

• Monitor stock movement and ensure inventory availability for ongoing campaigns and launches

📊 Performance Marketing & Analytics

• Oversee paid media campaigns (Meta Ads, Google Ads, SEO, PPC, email marketing)

• Continuously test and optimize A/B strategies, landing pages, funnels, and conversions

• Analyze customer journey and sales metrics to drive growth and reduce churn

🤝 Cross-functional Leadership

• Collaborate with marketing, tech, product design, and customer experience teams

• Drive creative storytelling for digital campaigns, promotions, and seasonal sales

• Troubleshoot tech, ops, or customer issues with agility and ownership

🌍 Fragrance Industry Focus

• Leverage domain expertise in perfumery, fragrance development, and olfactory branding

• Participate in product launches, development meetings, and sensory marketing initiatives

• Travel occasionally for sourcing, expos, and vendor relationship management

✅ Requirements & Skills:

• 5–10 years of experience in e-commerce operations (preferably within fragrance/beauty or startup brands)

• Background in chemistry, fragrance formulation, or olfactory science is highly preferred

• Proficiency in platforms like Shopify, Magento, WooCommerce

• Knowledge of digital analytics tools (Google Analytics, Meta Suite, Hotjar, Klaviyo, etc.)

• Experience with SEO/SEM/PPC and marketing automation

• Strong analytical mindset with ability to interpret performance metrics and user behavior

• Excellent communication and project management skills

• Startup mentality: quick thinking, resourceful, results-driven

• Willingness to travel and attend industry events or product launches