Autorun – OMODA JAECOO Dubai is a leading automotive dealership focused on delivering premium vehicle sales and exceptional customer experiences. The company emphasizes professionalism, quality, and customer satisfaction throughout every stage of the vehicle purchase journey.

Role Overview
We are seeking a Delivery Specialist to manage the final stage of vehicle sales — customer handover. The role ensures vehicles are prepared, documentation is complete, and customers receive a seamless, professional, and memorable delivery experience.

Key Responsibilities:

Vehicle Delivery & Handover

• Coordinate with sales, service, registration, and logistics teams to ensure timely vehicle readiness.

• Inspect vehicles before handover to confirm quality and safety standards.

• Prepare delivery documentation and ensure completion of customer paperwork.

• Conduct professional vehicle handovers, explaining features, technology, and after-sales services.

Customer Experience

• Act as the main point of contact during delivery, providing updates and resolving queries.

• Deliver a premium customer experience aligned with brand standards.

• Conduct follow-up calls post-delivery to ensure satisfaction.

Registration & Documentation Coordination

• Collaborate with Sales Administration/Registration teams to complete vehicle registration with RTA.

• Verify insurance, finance, and ownership transfer processes.

• Maintain accurate delivery records in compliance with company and regulatory requirements.

Operational Support & Reporting

• Maintain delivery schedules and coordinate with departments to avoid delays.

• Report daily/weekly delivery status, pending handovers, and customer feedback.

• Support showroom events, promotions, and customer engagement activities as needed.

Requirements:

• 1–2 years of experience in customer service, vehicle delivery, or automotive operations.

• Strong knowledge of UAE vehicle registration and delivery processes (RTA).

• Excellent communication and interpersonal skills.

• Customer-first mindset with ability to manage multiple deliveries and prioritize tasks.

• Proficiency in MS Office; familiarity with DMS/CRM systems is an advantage.

• Valid UAE driving license is preferred.

Job Type: On-site, Full-time

What We Offer:

• Competitive salary + incentives.

• Company-provided medical insurance and residence visa (as per UAE law).

• Professional work environment with learning and growth opportunities.

• Supportive team and structured workflows.