Overview
Our client, a globally recognized Dubai government organization known for its projects in research and innovation, is seeking professional Customer Service Staff to join their team on a 6-month contract. The role requires strong communication skills, a customer-first attitude, and the ability to handle inquiries across multiple channels.

Key Responsibilities

• Welcome visitors at the front desk and ensure the reception area is approachable and professional.

• Respond promptly to customer inquiries via email, phone, and in-person communication.

• Maintain a positive, courteous, and professional attitude at all times.

• Process customer orders, forms, applications, and requests accurately.

• Keep detailed records of customer interactions, transactions, feedback, and complaints.

• Coordinate with internal teams to resolve issues and ensure customer satisfaction.

Requirements

• Open to Arabic nationals, 35 years old and below.

• Minimum 1 year of experience in a customer service role.

• Excellent communication and interpersonal skills.

• Professional, customer-oriented mindset.

Employment Type: 6-Month Contract
Salary: Up to AED 9,000 (all-inclusive, depending on experience and qualifications)
Location: Dubai, UAE

Job Function: Customer Service
Industry: Government & Public Sector

About the Company
RTC-1 Employment Services is a licensed recruitment agency based in Dubai, operating since 2004. We support clients across the Middle East and Africa by delivering tailored staffing solutions across multiple industries.