Join ADNOC Group as a Customer Service Representative and be the key liaison between the company and its customers. You will ensure efficient order fulfillment, manage customer queries, and coordinate with cross-functional teams to maintain exceptional service standards.

Key Responsibilities:

• Respond to customer inquiries including product information, sample requests, and order status.

• Process and manage orders, shipping documents, returns, and credit notes.

• Resolve customer issues or escalate them as needed.

• Maintain strong relationships with key customers and coordinate with internal teams.

• Identify opportunities to improve systems and service processes.

• Ensure compliance with company policies and regulatory requirements.

Job Requirements:

• Bachelor’s degree in Supply Chain, Business, or a related field.

• Excellent communication skills in English; Vietnamese is a plus.

• Familiarity with export documentation, freight forwarding, and logistics.

• Proficient in MS Office; detail-oriented with strong problem-solving skills.

• Team player with a customer-first mindset.

Job Type: Full-time
Work Location: On-site (Abu Dhabi, UAE)

Why Join ADNOC Group?

• Work with a leading energy group in a multicultural environment.

• Gain exposure to international operations and cross-functional collaboration.

• Contribute to innovative and large-scale business initiatives.

Ready to deliver top-tier customer service in a global organization? Apply now and join ADNOC’s world-class team.