Prime Talent Sports Academy is seeking a Customer Service Representative for a full-time on-site role in Dubai. The role focuses on providing exceptional support to academy members and their families, ensuring customer satisfaction, managing inquiries, organizing schedules, and enhancing the overall experience within the sports academy environment.

Responsibilities:

• Handle day-to-day customer inquiries and provide timely responses.

• Ensure high levels of customer satisfaction and positive experiences.

• Manage communication between academy staff, coaches, and members.

• Organize schedules and coordinate events or sessions as required.

• Collaborate with the team to improve services and address member needs.

• Resolve issues and provide solutions to maintain smooth operations.

Skills and Requirements:

• Proven experience in customer service, preferably in sports or football academies.

• Strong communication and interpersonal skills.

• Ability to handle customer inquiries effectively and provide prompt assistance.

• Excellent problem-solving skills and attention to detail.

• Team-oriented, flexible, and adaptable to a dynamic environment.

• Commitment to delivering an exceptional customer experience.