Job Title: Customer Experience Driver – Test Drives & Deliveries

Job Description:

Are you passionate about cars and customer service? We’re looking for a Customer Experience Driver to provide seamless vehicle test drives and home deliveries, ensuring each customer enjoys a premium service.

Key Responsibilities:

• Deliver & Demonstrate: Drive to customers’ locations to offer test drives and car deliveries.

• Customer Engagement: Adapt to customer needs with professionalism, empathy, and exceptional communication.

• Process Excellence: Follow Standard Operating Procedures (SOPs) to ensure smooth and efficient service.

• Customer Satisfaction: Maintain high NPS (feedback scores) by exceeding expectations in every interaction.

Skills & Qualifications:

• Sharp attention to detail to ensure flawless deliveries.

• Strong communication skills to build trust and create a positive experience.

• A valid driver’s license and a clean driving record.

• Adaptability & problem-solving skills to handle any on-the-road challenges.