Plusgrade is looking for a Coordinator, Partnerships to support their Partnerships team in delivering marketing campaigns and product launches for partners. This role requires strong collaboration skills, the ability to manage multiple projects, and a passion for customer experience. The successful candidate will work in a hybrid capacity, alternating between remote and office-based work in Dubai.

Key Responsibilities:

• Coordinate and execute marketing campaigns and product launches in alignment with partner objectives.

• Create and manage action tickets in Salesforce to track campaign performance and revenue data.

• Stay updated on market trends, loyalty strategies, and emerging technologies to enhance partner experiences.

• Collaborate with internal teams to represent partners, resolve issues, and ensure smooth campaign execution.

• Document partner requirements, timelines, and deliverables to ensure clear communication.

• Monitor project progress and ensure timely delivery of campaign materials and milestones.

• Conduct end-to-end testing of campaigns to ensure accuracy before launch.

• Prepare performance analysis and assist with partner review meetings.

• Provide data insights to identify trends and opportunities for improving loyalty offerings.

• Proactively identify solutions to partner pain points to improve execution.

Job Requirements:

• Bachelor’s degree in a relevant field.

• Previous experience in a client-facing role, preferably in loyalty programs or a related industry.

• Strong organizational skills with the ability to manage multiple projects in a fast-paced environment.

• Analytical mindset with the ability to interpret data and provide actionable insights.

• Excellent communication and presentation skills.

• Experience with Salesforce or similar CRM tools is an asset.

• Familiarity with the Middle Eastern loyalty market is a strong advantage.

• Proficiency in Google Workspace tools (Sheets, Slides) and project management software.

Why Plusgrade?

• Comprehensive Health Plans and Flexible Paid Time Off.

• Travel Experience Credit and Annual Wellness Credit.

• Team Events, Monthly Lunches, and a Work From Anywhere Program.

• Parental Leave Top Up and Adventure Pass for unique experiences.

• A supportive, inclusive workplace with a commitment to diversity.