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Cloud Partner Success Manager (Middle East)
Acronis Dubai , UAE

Acronis is a global leader in cyber protection that provides cutting-edge cybersecurity, data protection, and endpoint management solutions for MSPs, SMBs, and enterprise IT teams. The company operates in 150+ countries and supports over 750,000 businesses. Acronis fosters a dynamic, fast-paced, and inclusive work environment, making a significant impact in the cybersecurity industry.

Job Purpose:

Acronis is looking for a Cloud Partner Success Manager (PSM) in the Middle East to drive partner revenue growth, adoption of cybersecurity services, and customer retention. This remote, full-time role requires a sales-driven professional with a passion for cybersecurity, data protection, and cloud solutions.

Key Responsibilities:

  • Identify top potential partners through territory analysis and planning.
  • Drive quarter-over-quarter cloud revenue growth with assigned partners.
  • Work closely with Cloud Distributors to enhance channel enablement.
  • Train new partners on Acronis products and services.
  • Help partners sell, retain, and attract new customers using Acronis solutions.
  • Develop strong relationships with key decision-makers at partner organizations.
  • Engage Acronis presales and technical support teams to support partners.
  • Drive upsell and cross-sell initiatives to increase new service adoption.
  • Prevent churn and enhance partner satisfaction.

Qualifications & Skills:

Minimum Requirements:

  • 4+ years of experience in software sales, channel sales, or partner account management.
  • Strong knowledge of cloud market business models and partner lifecycle management.
  • Expertise in cybersecurity concepts (threat detection, incident response, compliance).
  • Excellent presentation, communication, and strategic planning skills.
  • Fluent in English & Arabic (mandatory).

Preferred Qualifications:

  • Experience working with Managed Service Providers (MSPs) and cloud service providers.
  • Understanding of cybersecurity and cloud-based data protection solutions.
  • Proven track record of driving sales growth in the cloud security sector.

Why Join Acronis?

  • Work with a global leader in cybersecurity and cloud protection.
  • Competitive salary and benefits package.
  • Remote flexibility and career growth opportunities.
  • Dynamic and inclusive global work culture.

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