Tiffany & Co., part of the LVMH group, is seeking a Client Care Specialist in Dubai. This full-time, on-site role is part of the Operations Team and focuses on delivering seamless, personalized experiences for clients while maintaining operational excellence in the store.

Key Responsibilities:

• Deliver luxury-level customer service and uphold operational excellence standards.

• Manage in-store client repair processes, including analyzing needs and proposing solutions.

• Collaborate with Sales and Customer Service teams to ensure smooth client experiences.

• Handle store operations, stock management, transfers, cycle counts, and inventories.

• Support payment processes and maintain security standards for omnichannel operations.

• Propose improvements, adopt new operational tools, and support team training.

• Exhibit professionalism, adaptability, and resilience in handling challenging assignments.

• Foster a positive, inclusive, and collaborative team culture.

Requirements / Qualifications:

• Experience in luxury retail or high-end client care roles.

• Strong communication and interpersonal skills.

• Ability to maintain operational excellence and manage multiple tasks efficiently.

• Professional demeanor, adaptability, and a collaborative mindset.

• Knowledge of store operations, inventory management, and luxury customer expectations.

About the Company:
LVMH, through Tiffany & Co., is a global leader in luxury goods. Tiffany & Co. has a long heritage of innovation in design and excellence in client experiences, creating timeless jewelry and luxury products worldwide.