Position: Booking Coordinator
Location: Dubai, United Arab Emirates (UAE)
Experience: 5 – 6 Years
Education: Bachelor of Business Administration
Nationality: Filipino
Gender: Female
Vacancy: 1
Employment Type: Full-Time

📌 Key Responsibilities:

• Handle customer calls and schedule vehicle service appointments efficiently.

• Accurately enter bookings into the Customer Booking System.

• Track and report the number of vehicles booked for service to the Service Advisor.

• Confirm bookings with customers through follow-up calls.

• Coordinate closely with Customer Relations Representatives (Sales & After Sales) regarding vehicles received at the showroom.

• Collaborate with Sales Executives (Used Cars Section) to manage servicing schedules for their vehicles.

• Address and escalate customer complaints in coordination with After Sales teams.

• Maintain organized filing of correspondences and service records.

• Manage incoming and outgoing calls professionally, routing to appropriate personnel.

• Assist Reception Supervisor and Service Advisor with additional tasks as required.

✅ Desired Candidate Profile:

• Bachelor’s Degree with minimum 5 years’ experience in a similar booking or coordination role.

• Fluent English communication skills with a customer-focused attitude.

• Proficient in computer systems and Microsoft Office applications.

• Excellent organizational skills and attention to detail.