A leading hospitality employer in Sharjah is hiring an Assistant Reservations Manager to support revenue management and reservations operations. The role is ideal for guest-focused and passionate professionals who pride themselves on delivering outstanding customer service while ensuring smooth reservation processes.

Key Responsibilities:

• Manage and oversee daily reservations operations to maximize occupancy and revenue.

• Ensure prompt, accurate handling of guest inquiries, bookings, and confirmations.

• Coordinate with sales, front office, and other departments for smooth guest experience.

• Analyze booking trends and provide recommendations to optimize availability and pricing.

• Handle special requests and provide creative solutions to guest needs.

• Train and support the reservations team to maintain service quality.

Skills & Qualifications:

• Bachelor’s degree in hospitality, tourism, or a related field.

• Proven experience in reservations or revenue management within the hospitality industry.

• Strong communication and customer service skills.

• Knowledge of reservation systems, PMS, and MS Office applications.

• Ability to multitask and problem-solve in a fast-paced environment.

• Leadership and team management abilities.

Job Type & Location:

• Employment Type: Full-time

• Location: Sharjah, UAE