Atlantis Resorts is seeking an Assistant Manager, Retail Operations to oversee daily retail activities at Atlantis The Palm and Aquaventure Waterpark. This role involves managing 30+ junior sales staff, ensuring high service standards, monitoring stock levels, and driving retail success in a fast-paced, guest-centric environment.

Key Responsibilities:

✅ Oversee daily retail operations across multiple outlets within Atlantis The Palm & Aquaventure Waterpark.
✅ Ensure high stock levels on the shop floor and communicate low stock needs.
✅ Conduct store visits, monitor merchandising, and maintain high service standards.
✅ Train, mentor, and develop sales clerks to enhance performance and customer experience.
✅ Assist in product selection and optimize store product mix for profitability.
✅ Promote strong team communication within the retail division and across the resort.
✅ Support business goals by focusing on sales, cash margin, and staff productivity.

Eligibility Criteria:

🔹 Experience Required:

• Minimum 2 years of supervisory experience in a multi-site retail environment.
• Experience in Waterpark/Theme Park Operations is highly preferred.

🔹 Preferred Skills & Qualities:

• Strong leadership skills to mentor and guide retail teams.
• Guest experience focus – ensuring visitors receive exceptional service.
• Excellent communication & interpersonal skills.
• Ability to handle high-paced environments while maintaining service excellence.
• Confidence in training staff and optimizing retail operations.

🌟 Why Join Atlantis Resorts?
Atlantis Dubai is home to two world-class resorts – Atlantis The Palm and Atlantis The Royal. The team is dedicated to creating unforgettable experiences for guests while providing a dynamic, rewarding work environment for employees.

📌 Application Process:
Apply now to become a part of a world-famous resort brand and elevate your career in luxury retail operations.

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