Azadea Group is seeking an Assistant Manager II to oversee customer service, sales operations, and team management in a retail environment. The role involves assisting shop/department managers in maintaining efficient store operations, stock management, and customer satisfaction while leading and motivating the sales team.

Key Responsibilities:

• Greet and assist customers, providing expert product recommendations.

• Monitor stock levels and place orders to ensure availability.

• Handle customer complaints and operational issues, escalating when necessary.

• Prepare reports on KPIs, sales trends, inventory, and team productivity.

• Manage staff scheduling, ensuring operational efficiency.

• Supervise opening and closing procedures, including cash handling and reporting.

• Monitor team performance, communicate sales targets, and suggest improvements.

• Train and develop staff to enhance customer service and sales skills.

Job Requirements:

• Bachelor’s degree in a relevant field.

• 5+ years of experience in retail or a similar role.

• 2+ years in a managerial position.

• Strong leadership, conflict management, and customer service skills.

• Proficiency in MS Office and English communication.

Why Join Azadea Group?

✔ Work with a leading retail brand in the UAE
✔ Career growth opportunities in a dynamic environment
✔ Competitive salary & benefits package
✔ Engage in training and development programs

📍 Work Mode: On-site – Dubai, UAE