• As the Assistant Manager – Banquets at Sheraton Imperial Kuala Lumpur Hotel, you will ensure seamless banquet service operations, working with a team to meet guest needs. This role involves managing staff, overseeing banquet preparations, maintaining cleanliness and organization, and ensuring a safe, efficient environment for guests and staff. You will also assist in hiring, training, and motivating employees to uphold service standards.

Key Responsibilities:

• Supervise and guide banquet staff to deliver exceptional service.

• Manage setup and breakdown of banquet areas, ensuring proper supply levels and cleanliness.

• Monitor guest safety, seating availability, and service quality.

• Assist in staff recruitment, training, and performance evaluations.

• Ensure adherence to safety policies and address any workplace hazards or incidents.

• Maintain staff uniforms and ensure professionalism at all times.

• Promote quality standards, suggest improvements, and optimize organizational efficiency.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.

• Work Experience: Minimum of 2 years in a similar role, with at least 1 year in a supervisory capacity.

• Certifications: None required.

Additional Information:

• Marriott International promotes a diverse, inclusive workforce and is committed to non-discrimination on any protected basis.