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Airport Services Agent – Dubai
Qatar Airways Dubai , UAE

Qatar Airways is seeking an Airport Services Agent to join their team in Dubai, United Arab Emirates. This role is part of the Cargo & Airport Operations family and focuses on delivering exceptional service to passengers while ensuring smooth airport operations in line with safety and security standards.

Key Responsibilities:

  • Provide the highest level of customer service at all airport touch points.

  • Coordinate with check-in, boarding gate, ramp, cargo, and lounge teams for seamless operations.

  • Supervise service partners to ensure efficient passenger acceptance and processing.

  • Assist passengers with arrivals, transfers, departures, and lounge access.

  • Verify travel documents including visas and residence permits.

  • Liaise with cargo, fueling, baggage handling, catering, and aircraft loading teams for smooth turnarounds.

  • Manage baggage claims and company mail handling.

  • Perform pre-flight and post-flight administrative duties.

  • Ensure compliance with Qatar Airways safety and security regulations.

  • Contribute to On Time Performance targets.

Required Skills & Qualifications:

  • Bachelor’s degree with prior experience in customer-facing airport operations roles.

  • Strong knowledge of airport functions, including passenger and baggage handling, Weight & Balance, and Dangerous Goods Regulations.

  • Ability to work flexible shifts, including weekends.

  • Excellent communication and problem-solving skills.

About Qatar Airways Group:
Founded with just four aircraft, Qatar Airways has become one of the world’s fastest-growing and most awarded airlines. Today, the group spans 12 businesses, offering global career opportunities in aviation, hospitality, and innovation. Known for pushing boundaries and redefining industry standards, Qatar Airways continues to grow rapidly while fostering a collaborative international community where ambition has no limits.

If you are passionate about aviation and delivering world-class service, this is your opportunity to be part of a dynamic and forward-thinking team.

Application Deadline: 24-Aug-2025
Apply Here: Click to Apply

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