• Geidea is seeking a UAE National Account Manager to expand the merchant base and drive merchant acquiring volume. This role involves developing annual business plans, managing client relationships, cross-selling value-added services, and ensuring compliance with risk management protocols.

Key Responsibilities:

• Develop and maintain client relationships and recommend appropriate services.

• Develop annual plans for acquiring business, focusing on sales, volume, and technology initiatives.

• Cross-sell value-added services such as POS hardware, loyalty programs, gift cards, and EMI services.

• Monitor and address inactive merchants and ensure sign-ups to DCC.

• Manage risk and compliance, including chargebacks, fraud, and disputes.

• Follow market trends and competition, proposing action plans accordingly.

• Ensure adherence to compliance programs such as Regulatory, Card scheme, and PCI DSS rules.

Qualifications:

• Bachelor’s degree in commerce.

• 2-3 years of experience in sales and marketing within financial services (fintech or banking).

• Arabic language skills are required.

• Core skills: Problem-solving, leadership, and interpersonal skills.

Key Success Factors:

• Portfolio Management: Managing monthly business volume, preventing attrition, and daily merchant visits.

• Value-Added Services: 10% of performance.

• Geidea Values: 20%

• Risk and Compliance: 10%

About Geidea:
Geidea, established in 2008, provides best-in-class digital payment solutions, enabling businesses of all sizes to succeed. Geidea is known for its smart, innovative, and forward-thinking technology, and its values are centered around customer-first thinking, openness, boldness, resilience, and collaboration.