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Confidential
Dubai , UAE
A well-established English restaurant and bar in Dubai is seeking a full-time Waitress to deliver exceptional customer service and ensure smooth day-to-day dining operations. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to thrive in a fast-paced hospitality environment.
Key Responsibilities:
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Warmly greet guests, present menus, and recommend food and drinks.
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Accurately take orders and serve food and beverages promptly.
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Develop strong knowledge of the menu, promotions, and specials to assist and upsell to guests.
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Process guest payments accurately using POS systems.
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Prepare the dining area by polishing glasses, cutlery, and setting tables.
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Clear and reset tables efficiently, maintaining cleanliness at all times.
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Work closely with kitchen and bar staff to ensure seamless service.
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Maintain high standards of grooming, hygiene, and uniform.
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Address guest complaints professionally and escalate when needed.
Skills & Attributes Required:
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Friendly, attentive, and customer-oriented approach.
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Strong verbal communication skills.
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Attention to detail in order-taking and service.
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Sales and upselling abilities to enhance guest experience.
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Patience, professionalism, and adaptability in a fast-paced environment.
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Team-player mindset with strong collaboration skills.
About the Company:
This role is for a Confidential employer, a reputable English-style restaurant and bar in Dubai known for delivering an authentic dining experience with a focus on high-quality service and guest satisfaction.