A well-established English restaurant and bar in Dubai is seeking a full-time Waitress to deliver exceptional customer service and ensure smooth day-to-day dining operations. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to thrive in a fast-paced hospitality environment.

Key Responsibilities:

• Warmly greet guests, present menus, and recommend food and drinks.

• Accurately take orders and serve food and beverages promptly.

• Develop strong knowledge of the menu, promotions, and specials to assist and upsell to guests.

• Process guest payments accurately using POS systems.

• Prepare the dining area by polishing glasses, cutlery, and setting tables.

• Clear and reset tables efficiently, maintaining cleanliness at all times.

• Work closely with kitchen and bar staff to ensure seamless service.

• Maintain high standards of grooming, hygiene, and uniform.

• Address guest complaints professionally and escalate when needed.

Skills & Attributes Required:

• Friendly, attentive, and customer-oriented approach.

• Strong verbal communication skills.

• Attention to detail in order-taking and service.

• Sales and upselling abilities to enhance guest experience.

• Patience, professionalism, and adaptability in a fast-paced environment.

• Team-player mindset with strong collaboration skills.

About the Company:
This role is for a Confidential employer, a reputable English-style restaurant and bar in Dubai known for delivering an authentic dining experience with a focus on high-quality service and guest satisfaction.