M/s. Fair Deal General Trading LLC is a dynamic trading company operating in Sharjah, UAE, offering a wide range of products and solutions to meet diverse client needs. The company emphasizes customer satisfaction, technical excellence, and seamless sales operations to support business growth.

Role Description:
This is a full-time hybrid role for a Sales Support Engineer. The candidate will provide technical support to the sales team, assist in sales operations, and ensure client satisfaction. The position combines problem-solving, client interaction, and reporting to support the company’s commercial objectives.

Key Responsibilities:

• Provide technical assistance to the sales team and customers.

• Troubleshoot and resolve technical issues related to products or services.

• Prepare sales reports, documentation, and technical presentations.

• Communicate professionally with clients to address inquiries and concerns.

• Support sales operations and contribute to process improvements.

• Collaborate with team members to achieve targets and ensure customer satisfaction.

Qualifications & Skills:

• Bachelor’s degree in Engineering, Business Administration, or a related field.

• Strong analytical skills with the ability to assess and resolve technical issues.

• Experience in technical support, troubleshooting, and customer service.

• Excellent communication and interpersonal skills.

• Familiarity with sales operations and CRM tools.

• Ability to work independently and as part of a team.

• Knowledge of the general trading sector is a plus.