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Emaar
Dubai , UAE
Emaar, a global leader in hospitality and lifestyle experiences, is hiring for a Lobby Lounge Role (AFR) to join its world-class dining team. The position focuses on delivering exceptional guest experiences from welcome to farewell, ensuring flawless service and representing the Emaar brand with excellence.
Key Responsibilities:
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Carry out all operational tasks in line with F&B service standards and procedures.
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Deliver personalized, guest-focused service and create memorable dining experiences.
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Go the extra mile to exceed guest expectations.
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Handle service recovery efficiently and prevent complaints.
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Collaborate with team members, always prioritizing guest interests.
Qualifications & Skills:
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Genuine service personality with high emotional intelligence (EQ).
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Minimum high school diploma required; degree in Hotel Management or related field preferred.
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At least 1 year of experience in a similar role within a 5-star hospitality company.
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Strong command of written and spoken English; additional languages are an asset.
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Resilient, adaptable, results-driven, and committed to customer-first service.
What Emaar Offers:
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A performance-driven culture that values speed, ownership, and adaptability.
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Opportunities to grow in a dynamic, fast-paced hospitality environment.
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Work with a talented and energetic team that dreams big and delivers excellence.
Employment Type: Full-time, On-site