Job Type: Full-Time
Location: Dubai, UAE
Industry: Retail – Fashion & Beauty (E-commerce)
Function: Purchasing & Procurement / E-commerce Merchandising
Nationality: Open to all
Salary: Competitive package + benefits

About Chalhoub Group

For over 70 years, Chalhoub Group has been the leading partner and creator of luxury experiences in the Middle East. With a portfolio of over 400 international brands and 10 owned labels, Chalhoub operates across fashion, beauty, jewellery, eyewear, and lifestyle, blending heritage with innovation.

With 950+ stores, online platforms, and mobile apps, Chalhoub is driving digital-first luxury retail experiences, powered by The Greenhouse – its global innovation hub. Guided by sustainability and inclusivity, the Group employs over 16,000 professionals across 14 countries, making it a Great Place to Work® certified employer.

Role Overview

As a Site Merchandiser, you will manage and optimize online product assortments, promotions, and customer journeys across Chalhoub’s e-commerce platforms. You will play a key role in ensuring seamless product launches, content alignment, stock management, and reporting, driving both conversion and customer engagement.

Key Responsibilities

Product Management & Launches

• Manage product categories, collections, SKUs, and ERP alignment.

• Oversee new product launches, content requests, and stock coordination.

• Ensure timely activation of promotions (discounts, GWPs, PWPs).

Online Merchandising

• Use sales and analytics to optimize product placement, filters, and menus.

• Maintain homepage banners, landing pages, and product descriptions.

• Improve product pages with imagery, reviews, upselling, and offers.

Stock & Forecasting

• Monitor stock levels to prevent out-of-stock issues.

• Forecast replenishments and manage sell-through KPIs.

• Work with supply chain and purchasing teams to ensure availability.

Cross-Team Coordination

• Own and manage the merchandising calendar.

• Collaborate with marketing, CRM, social media, and content teams.

• Ensure campaign products are live, linked, and marketed on time.

Reporting & Analytics

• Produce weekly/monthly sales, best-sellers, and brand performance reports.

• Monitor Google Analytics and website KPIs (traffic, conversion, CTRs).

• Generate forecasts and actionable insights to improve site performance.

Requirements

• 2–5 years’ experience in online merchandising, ideally in fashion/beauty e-commerce.

• Strong knowledge of Google Analytics and conversion optimization.

• Hands-on experience with product management, promotions, and site navigation.

• Reporting, forecasting, and commercial acumen to drive online sales.

• Quick learner and proactive self-starter.

• Experience with Salesforce Commerce Cloud (SFCC) is preferred.

What We Offer

At Chalhoub, we value talent and growth. You’ll enjoy:

• Competitive salary & benefits (healthcare, education support, discounts).

• Learning & development programs and internal mobility opportunities.

• Remote and flexible work policies.

• A culture rooted in diversity, inclusion, and sustainability.