Autolegends, a trusted name in Dubai’s used car market, provides fast and hassle-free car sales services with professional evaluations and instant transactions. The company is now seeking a Call Center Representative to join their team at their Al Quoz 2 showroom.

The role involves managing inbound and outbound calls, addressing customer inquiries, offering product information, and ensuring customer satisfaction. The ideal candidate will be customer-focused, tech-savvy, and skilled in communication and problem-solving.

Key Responsibilities:

• Handle incoming and outgoing calls in a professional manner.

• Provide accurate information about products and services.

• Assist customers with inquiries, complaints, and requests.

• Maintain strong customer relationships and ensure satisfaction.

• Keep records of customer interactions in the system.

• Collaborate with team members to achieve performance targets.

Qualifications & Skills:

• Previous experience in customer service or call center environment.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to multitask and perform well under pressure.

• Proficiency in computer use and call handling systems.

• Fluency in multiple languages is an advantage.

• High school diploma or equivalent required.

• Experience in the automotive industry is a plus.

About the Company:
Autolegends specializes in simplifying the used car sales process in Dubai. Located in Al Quoz 2, the company offers professional evaluations and completes transactions within minutes, ensuring seamless and reliable customer experiences.