Aspris by Alkalma is seeking a Healthcare Center Manager to oversee the administrative and operational functions of its Abu Dhabi center. This full-time role ensures efficient support services for clinicians and patients, compliance with local healthcare regulations, and delivery of high-quality patient care. The ideal candidate combines leadership experience, operational expertise, and a strong understanding of UAE healthcare standards to drive performance, patient satisfaction, and business growth.

Key Responsibilities:

• Lead and manage the administrative team, coordinating schedules, appointments, and departmental activities.

• Oversee administrative support for therapy services and contribute to business growth by promoting center services.

• Monitor clinician appointments, performance metrics, and quality assurance targets.

• Manage daily operations, quality improvement processes, and the center’s operating budget in coordination with Finance.

• Supervise administrative processes ensuring compliance with company policies, maintaining accurate records and reports.

• Support HR in professional licensing, visa processes, and training/development plans for administrative staff.

• Assist insurance coordination, including filing and tracking claims.

• Ensure compliance with local regulatory policies and maintain up-to-date personnel and operational records.

• Perform Fire Marshall duties and manage Health, Safety & Environment (HSE) responsibilities.

• Cover reception duties as needed to maintain adequate staffing levels.

Skills and Qualifications:

• Bachelor’s degree in healthcare management, business administration, or a related field (Master’s preferred).

• Strong knowledge of UAE healthcare regulations and licensing processes.

• Excellent leadership, communication, problem-solving, and organizational skills.

• Proficiency in MS Office (Word, Excel, Outlook).

• Ability to work under pressure, meet deadlines, and maintain exemplary customer service.

• Proven ability to meet operational KPIs and manage budgets.

Experience:

• 3–5 years in a leadership or supervisory role.

• Minimum 5 years of experience in a clinical or healthcare operational setting.

• Experience managing multi-specialty clinics or medical centers is preferred.

Additional Responsibilities:

• Leadership and line management of administrative staff.

• Collective responsibility for budgets, equipment, and security.

• Maintain confidentiality, accuracy, and quality of records and documentation.

• Engage in effective communication and interaction with internal and external stakeholders.

• Uphold safeguarding responsibilities for children and vulnerable adults.

Work Environment:

• Full-time on-site office role.