ACCEL Human Resource Consultants is seeking a Client Relationship Manager (CRM) to provide dedicated sales and administrative support, ensuring smooth coordination and follow-up throughout the sales lifecycle. This key role enables the Head of Sales and Business Development Managers to focus on client engagement and business growth by managing day-to-day tasks including meeting scheduling, CRM updates, and client communications.

Responsibilities:

• Manage scheduling of internal and client meetings, calls, and appointments with efficient calendar oversight.

• Prepare meeting agendas, presentations, proposals, and follow-up documentation.

• Maintain and update the CRM system with accurate lead, contact, opportunity, and meeting information.

• Track sales activities and pipeline progress, generating reports and status updates as needed.

• Act as a primary administrative contact for clients, providing timely and professional responses.

• Follow up on client action points and deliverables, liaising across internal teams to ensure smooth onboarding and service delivery.

• Assist in the preparation of proposals, capability statements, and pitch materials.

• Organize digital filing of client correspondence, contracts, and records.

• Support planning and execution of client events, webinars, and marketing initiatives.

Skills & Experience:

• Prior experience in Sales Support, Client Relationship Management, or Sales Administration, preferably in professional, financial, or corporate services.

• Strong organizational skills with attention to detail and ability to manage multiple priorities and deadlines.

• Excellent interpersonal and written communication skills with a professional client-focused attitude.

• Proficient in CRM platforms such as Salesforce or Zoho and MS Office applications (Word, Excel, PowerPoint).

• Ability to collaborate effectively within teams while maintaining discretion and confidentiality.