InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, part of the prestigious IHG Hotels & Resorts portfolio, is seeking a passionate and service-oriented In Room Dining Order Taker to deliver exceptional guest experiences. This role is perfect for someone with excellent communication skills, attention to detail, and a warm, guest-focused approach.

Key Responsibilities:

• Answer guest calls promptly and take accurate food & beverage orders.

• Enter orders into the POS system and coordinate with kitchen and service teams to ensure timely delivery.

• Provide menu recommendations and upsell daily specials to enhance guest satisfaction.

• Handle guest inquiries and resolve concerns professionally.

• Maintain high hygiene and service standards at all times.

Skills & Qualifications Required:

• Strong communication and interpersonal skills.

• Service-oriented mindset with a friendly and professional demeanor.

• Ability to multitask and work efficiently in a fast-paced environment.

• Basic reading, writing, and mathematical skills.

• Flexibility to work night shifts, weekends, and holidays.

What the Company Offers:

• Competitive salary with performance-based rewards.

• Comprehensive training and professional development opportunities.

• Full uniform provided.

• Attractive room discounts across IHG properties worldwide.

• Supportive, inclusive, and collaborative work environment.

• Wellbeing programs covering health, lifestyle, and workplace balance.

IHG Hotels & Resorts is committed to diversity, equity, and inclusion, welcoming applicants from all backgrounds. The brand fosters a culture of trust, acceptance, and growth, ensuring every team member feels valued and supported.