Job Title: Operations & Communications Specialist 

Job Description:

SwiftHub is a leading provider of business support services, company formation, PRO services, accounting, and operational consultancy in the UAE. We proudly serve entrepreneurs, startups, SMEs, and international companies looking to establish or grow their operations in the region.

We are seeking a highly organized, detail-oriented, and proactive Operations & Communications Specialist to ensure smooth daily operations, maintain strong vendor relationships, and deliver outstanding client service.

Key Responsibilities:

• Vendor Communication: Manage professional and timely interactions with vendors, ensuring smooth collaboration and strong partnerships.

• Customer Service Excellence: Handle inquiries promptly, provide accurate information, and ensure a high level of customer satisfaction.

• Operational Oversight: Monitor and manage internal systems to ensure daily business operations run efficiently.

• Lead Management: Assign incoming leads to the right team members and track follow-ups to maximize opportunities.

• Cross-Team Coordination: Act as a communication hub between departments to support teamwork and workflow efficiency.

Qualifications & Skills:

• Proven experience in operations, administration, or communications roles

• Excellent verbal and written communication abilities

• Strong organizational skills and meticulous attention to detail

• Ability to multitask and manage deadlines in a fast-paced environment

• Proficiency in office software and internal management systems