Dubai Careers – A Smart Dubai Initiative is currently hiring a Senior Executive – Thukher Clubs to join the Community Development Authority. This full-time, on-site position is dedicated to planning, managing, and executing programs and events tailored for senior citizens in Thukher Clubs, ensuring service quality and compliance with approved standards.

Key Responsibilities:

• Develop and execute initial plans for programs and events at Thukher Clubs based on the needs of senior citizens.

• Respond to inquiries from seniors and their families and register requests in the system.

• Identify the needs of seniors and suggest suitable programs and activities for approval.

• Ensure all registrations and participant data are accurately entered and updated in the official system.

• Monitor and follow up on the implementation of regular activities, ensuring proper resources and equipment are in place.

• Supervise the team to ensure smooth execution of programs and efficient service delivery.

• Coordinate the deployment of volunteers in activities and ensure services align with established frameworks and policies.

• Manage administrative approvals for guest speakers and ensure proper coordination with involved parties.

• Collaborate with government and private entities to organize events and ensure compliance with standards.

• Distribute and collect satisfaction surveys from participants to monitor the quality of services.

• Address complaints or escalate issues to the appropriate unit or supervisor and follow up on resolutions.

• Maintain and update the database of club attendees based on new information and program participation.

• Prepare detailed reports on the outcomes of activities and propose improvements.

• Suggest new initiatives based on feedback and survey analysis.

• Adhere to the authority’s information security policies and ensure confidentiality.

• Perform any other duties as required by the role.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Public Relations, or a related field.

• Experience: 2–4 years in a relevant field.

• Nationality Requirement: UAE Nationals only.

• Category: Social Care and Development

• Job Schedule: Full-time

• Advertiser: Community Development Authority