Job Title: Front Desk Receptionist 

Job Description:

We are looking for a friendly, professional, and well-organized Receptionist to manage our front desk and provide vital administrative support across the company. As the first point of contact for our business, you will play a key role in creating a welcoming environment for clients, visitors, and staff alike.

The ideal candidate is someone with a pleasant personality, strong multitasking skills, and a commitment to delivering exceptional service. This role may require working in shifts, so flexibility is a plus.

Key Responsibilities:

• Greet and welcome guests as they arrive at the office

• Direct visitors to the appropriate departments or individuals

• Answer, screen, and forward phone calls efficiently

• Maintain a clean, organized, and professional reception area

• Provide basic and accurate information in person, via email, or over the phone

• Receive, sort, and distribute daily mail and deliveries

• Follow security protocols, issue visitor badges, and maintain the logbook

• Order and manage inventory of front-office supplies

• Update calendars, schedule meetings, and arrange appointments

• Handle travel arrangements and prepare vouchers when required

• Maintain records of office expenses and operational costs

• Perform clerical tasks including filing, photocopying, transcribing, and faxing

Required Skills & Qualifications:

• Proven experience as a Receptionist, Front Office Representative, or similar role

• Proficiency in Microsoft Office Suite

• Hands-on experience with office equipment such as fax machines, printers, etc.

• Strong written and verbal communication skills

• Professional appearance and customer-focused attitude

• Ability to stay calm under pressure and handle multiple tasks simultaneously

• Excellent organizational and time management skills

• Resourceful, proactive, and detail-oriented