Job Title: Business Operations & Marketing Executive

Job Description:
We are seeking a dynamic Business Operations & Marketing Executive to support day-to-day business functions, customer service, digital marketing, and administrative coordination. This is a versatile role suited for individuals who thrive in fast-paced environments and are eager to contribute across multiple departments.

Key Responsibilities:

• Respond to customer inquiries through emails, calls, and messages, offering assistance and platform training.

• Support social media management, digital advertising, and execution of marketing campaigns.

• Create engaging content for blogs, websites, and social media platforms.

• Manage administrative duties including record keeping, meeting scheduling, and calendar organization.

• Coordinate with internal teams to ensure seamless daily operations.

• Assist sales functions such as lead management, client follow-ups, and relationship building.

• Support recruitment activities including job posting, applicant screening, and interview scheduling.

• Collect and relay user feedback to improve platform features and user experience.

• Plan and help organize company events, internal meetings, and training workshops.

• Adapt to various business needs and contribute to overall organizational growth.

Skills Required:

• Excellent communication skills in English (additional language proficiency is a plus).

• Prior experience in customer service, marketing, or admin roles is desirable.

• Strong multitasking abilities with organizational efficiency.

• Knowledge of social media platforms, digital marketing tools, and campaign planning.

• Basic understanding of recruitment processes is an added advantage.

• Proficient in Microsoft Office, Google Suite, and CRM systems.