Marriott International is offering an exciting Front Office Internship for 2025 at The Ritz-Carlton, Dubai, designed for university students seeking practical experience in the luxury hospitality industry. This full-time, on-site internship provides an immersive experience in hotel operations, focusing on customer service excellence, front desk management, and the Ritz-Carlton’s Gold Standards of service.

Interns will gain hands-on knowledge across front office functions while being guided by industry leaders. This opportunity is ideal for students looking to build a rewarding career in hospitality and customer engagement, all within the framework of the world’s most iconic luxury hotel brand.

Key Responsibilities:

• Assist the Front Office team with guest check-ins, check-outs, and room assignments

• Provide exceptional guest service by addressing inquiries, requests, and concerns professionally

• Uphold The Ritz-Carlton’s Gold Standards of luxury service and brand values

• Shadow department leaders to understand hotel operations, service flow, and guest relations

• Maintain accurate records and ensure smooth communication between departments

• Participate in departmental meetings, training sessions, and service briefings

Requirements:

• Must be currently enrolled in a university or college program

• Passionate about hospitality, guest service, and luxury travel experiences

• Strong communication and interpersonal skills

• Willingness to learn, adapt, and maintain high standards of professionalism

• Availability for full-time, on-site internship in Dubai

• Previous hotel or customer service experience is a plus, but not mandatory

About the Company:
Marriott International, the world’s largest hotel company, offers students the chance to join an award-winning culture of excellence, inclusion, and innovation. The Ritz-Carlton, Dubai, known for creating unforgettable guest experiences, is seeking passionate interns to become part of its world-class hospitality legacy. This internship is more than just a learning opportunity—it’s a stepping stone to a fulfilling career in luxury hospitality.