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InsuranceMarket.ae™ is hiring a Corporate & Student Client Manager to lead post-sales relationships within their Global Benefits Practice. This on-site, full-time role in Dubai focuses on implementing and managing International Private Medical Insurance (IPMI) solutions for corporate and student clients. You’ll play a vital role in client retention, satisfaction, and business growth.
Key Responsibilities:
✅ Client Implementation & Relationship Management
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Lead the onboarding and implementation of IPMI solutions post-sale.
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Act as the main point of contact, resolving queries and ensuring high client satisfaction.
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Foster long-term client relationships to boost retention and service quality.
✅ Account Development & Service Improvement
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Identify renewal, upselling, and cross-selling opportunities to enhance account value.
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Monitor client feedback, track performance, and contribute to continuous service improvements.
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Collaborate with internal teams to overcome implementation challenges and optimize delivery.
✅ Reporting & Data Management
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Maintain accurate client records and provide regular status updates to stakeholders.
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Monitor key account metrics aligned with retention and satisfaction KPIs.
Required Qualifications & Experience:
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Minimum 10 years’ experience in client management within IPMI or global benefits.
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Proven track record in post-sales management and complex service implementation.
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Strong network with UAE-based insurers.
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In-depth knowledge of international health insurance for corporate and student segments.
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Excellent interpersonal and stakeholder engagement skills.
Core Competencies:
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Advanced client relationship and communication skills.
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Independent, multitasking professional with problem-solving abilities.
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Focused on delivering results and driving business growth.
What’s in It for You:
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Competitive salary and benefits
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Career growth opportunities in a global benefits environment
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Access to market-leading IPMI products and providers
How to Apply:
Send your resume to careers@insurancemarket.ae with the subject line: Corporate & Student Client Manager.
