Job Title: Customer Account Manager

Job Description:
We are seeking a Customer Account Manager to ensure the satisfaction and retention of our current clients while driving new sales opportunities. This role will involve managing customer accounts, explaining the value of the company’s products and services, and ensuring efficient communication to maintain a high level of customer satisfaction.

Key Responsibilities:

• Manage customer accounts and ensure existing clients remain satisfied with products and services.

• Explain the scope and benefits of company services to potential clients in order to convert leads into customers.

• Maintain and update customer information to ensure accuracy and prompt communication.

• Engage clients to encourage purchases by clearly articulating product/service benefits.

Skills Required:

• Strong negotiation and consultative sales skills to influence customer decisions.

• Professional background in Marketing, Business, or a related field (Bachelor’s preferred).

• Degree in Marketing, Administration, or a related field from a reputable institution.

• Proficient in using scripts and maintaining consistent client engagement.