Job Title: Travel Booking Agent

Job Description:

Role Overview:
We are looking for a Travel Booking Agent to assist customers with booking tickets for various modes of transportation, including flights, trains, buses, and ferries. The ideal candidate will have excellent customer service skills, the ability to manage inquiries and complaints, and proficiency in reservation systems.

Key Responsibilities:

• Assist customers with booking tickets for flights, trains, buses, and ferries.

• Provide detailed information regarding schedules, routes, fares, and travel policies.

• Handle customer inquiries and complaints professionally and promptly.

• Issue tickets and accept payments for travel services.

• Ensure smooth transactions and accurate data entry during the booking process.

Required Skills:

• High school diploma or equivalent.

• Excellent communication and interpersonal skills.

• Familiarity with computerized reservation systems.

• Ability to handle cash transactions and operate basic office equipment.

• Strong organizational and problem-solving abilities.