Amwaj Rotana Jumeirah Beach is seeking a Waiter/Waitress to join their dynamic team. This full-time role involves providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests.

Key Responsibilities:

• Greet and seat customers in a friendly and professional manner.

• Take accurate customer orders and relay them to the kitchen staff.

• Serve food and beverages promptly and efficiently.

• Respond to customer inquiries, resolve complaints, and ensure customer satisfaction.

• Maintain cleanliness and organization of the dining area.

• Collaborate with kitchen staff to ensure timely service.

• Upsell menu items and promote daily specials to customers.

Candidate Requirements:

• Proven experience as a Waiter/Waitress or similar role.

• Excellent customer service and communication skills.

• Ability to thrive in a fast-paced environment.

• Strong attention to detail.

• Knowledge of food and beverage menus.

• Flexibility to work evenings, weekends, and holidays.

• High school diploma or equivalent.

Skills:

• Excellent customer service skills.

• Strong communication and teamwork abilities.

• Attention to detail.

• Ability to multitask in a fast-paced setting.

• Up-selling and cross-selling skills.

• Basic math skills for handling payments and cash transactions.

• Ability to handle difficult situations calmly and professionally.

Job Type: Full-time
Workplace Type: On-site
Location: Dubai, United Arab Emirates