Marriott International is looking for a motivated and dedicated Receptionist to join their team at the luxurious Bvlgari Resort Dubai, located on Jumeirah Bay Island. This is a full-time, non-management position for individuals who are passionate about providing outstanding customer service in a prestigious setting. The Receptionist will handle a range of administrative duties, including handling reservations, customer inquiries, and managing the resort’s communication systems. This role offers a unique opportunity to work in a high-end hospitality environment while contributing to the team’s success.

Key Responsibilities:

• Enter and retrieve information from computer databases using standard office equipment such as a keyboard, mouse, or trackball.

• Update client records, files, reservations, and respond to customer requests accurately.

• Communicate information and documents via computer, mail, or fax.

• Prepare letters, memos, and other documents using word processing, spreadsheet, and presentation software.

• Manage the sending and receiving of mail, including postage, and perform internal distribution.

• Create and maintain paper and digital filing systems for records, reports, documents, etc.

• Assist with administrative tasks including copying, sorting, and filing transaction-related documents.

• Ensure compliance with company policies and maintain a clean, professional uniform and appearance at all times.

• Greet and receive clients according to the company’s standards, anticipating their needs and providing assistance, including helping those with disabilities.

• Answer phone calls using appropriate language, and develop positive relationships with team members.

• Lift, carry, and move loads up to 4.5 kg independently.

• Perform other tasks assigned by supervisors within the scope of the position.

Skills Required:

• Previous administrative experience is preferred, ideally in a hospitality or customer service environment.

• Strong communication skills in both written and spoken English.

• Ability to multitask in a fast-paced environment.

• Professional appearance and excellent customer service skills.

• Basic knowledge of computer systems and office equipment.

• Ability to lift and carry up to 4.5 kg independently.

• A proactive and customer-focused attitude.

Knowledge & Competencies:

• Ability to anticipate and respond to customer needs effectively.

• Strong interpersonal skills and the ability to work as part of a team.

• Ability to maintain confidentiality and adhere to company standards.

• Adaptability to changing work demands.

• Attention to detail and accuracy in all tasks.