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Guest Relation Officer
RTC-1 Employment Services Abu Dhabi , UAE

Position: Full-Time
Location: Abu Dhabi, UAE
Monthly Salary: Up to AED 9,000 (depending on experience) + Tips
Industry: Hospitality / Fine Dining
Recruiter: RTC-1 Employment Services
Demographic Requirement: Female, Ukrainian & CIS nationals preferred; must be UAE-based


About the Client:

Join a renowned Italian restaurant in Abu Dhabi, celebrated for its authentic Neapolitan-style pizza and inviting atmosphere. We’re looking for a polished and professional Guest Relations Officer to deliver exceptional front-of-house service and enhance guest experiences.


Key Responsibilities:

  • Greet and welcome guests in a friendly and professional manner

  • Manage reservations, walk-ins, and waitlists via a system or manual log

  • Coordinate seating flow and collaborate with dining staff to ensure smooth service

  • Maintain an organized, clean, and hospitable reception and entry area

  • Address guest concerns and complaints tactfully and escalate to management as needed

  • Ensure guest satisfaction and maintain a warm, service-driven environment


Candidate Requirements:

  • Open to female candidates from Ukrainian & CIS nationalities, aged 35 and below

  • Must have minimum 2 years of UAE experience in a similar role

  • Excellent interpersonal and communication skills

  • Flexible to work evenings, weekends, and public holidays

  • Adaptable, dependable, and composed under pressure

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