Regus is seeking an experienced Community Sales Manager to join their team and manage the day-to-day operations of their business centre in Dubai. In this role, you will focus on increasing sales and revenue while ensuring exceptional customer service. You’ll motivate your team to foster a great working environment, helping to improve customer satisfaction and retention. The role offers an opportunity to manage a team, promote Regus products and services, and develop strong relationships with clients, all while creating a positive and dynamic workspace.

Key Responsibilities:

• Manage the daily operations of the business centre, ensuring smooth and efficient functioning.

• Increase sales and revenue by promoting Regus products and services to new and existing customers.

• Motivate your team to provide excellent customer service and maintain a welcoming, productive environment.

• Build and maintain strong relationships with customers, ensuring their needs are met and satisfaction is high.

• Coordinate move-ins for large companies, ensuring all logistics, keys, badges, and welcome kits are prepared.

• Host networking events and engage with customers to generate leads and foster business relationships.

• Lead team meetings and collaborate with other Community Sales Managers to share insights and best practices.

• Address and resolve customer concerns and issues, ensuring fast and effective problem-solving.

Skills and Attributes for Success:

• Strong communication skills with experience dealing with customers, ideally in the hospitality or events industry.

• Ability to manage and motivate a team, with a focus on service excellence.

• Strong multitasking abilities and the ability to anticipate and address potential issues.

• Positive, enthusiastic, and adaptable to fast-changing situations.

• Proficient in MS Office and other basic IT packages.

Qualifications:

• Proven experience in managing operations, sales, and customer service, ideally in a flexible workspace or hospitality setting.

• Strong leadership skills with the ability to inspire and develop team members.

• Customer-centric mindset with a focus on building relationships and resolving issues.

• Ability to work in a fast-paced environment and adapt to changing business needs.

What We Offer:

• Competitive salary package.

• A bright and inspiring work environment.

• Training and development opportunities to help you grow in your career.

Contract Type: Full-Time
Work Arrangement: On-site
Location: Dubai, United Arab Emirates