Job Title: Client Relations Specialist

Job Description:

We are looking for an enthusiastic and dedicated Client Relations Specialist to join our team! This role involves interacting with clients to understand their needs, offering relevant information about our services, and driving sales through excellent communication and follow-up.

Key Responsibilities:

• Engage with clients through relevant questions to gather a clear understanding of their needs and requirements.

• Utilize outbound tactics like cold calling to offer precise and accurate details about our products and services.

• Securely store all client information in a digital system for future reference and follow-up.

• Use strong product knowledge to guide clients toward making informed purchasing decisions.

Skills & Requirements:

• A Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or a related field is preferred.

• Strong managerial skills with a hands-on approach to problem-solving and customer interaction.

• Excellent communication and soft skills, ensuring top-tier customer service is delivered consistently.

• Proficiency in following assigned scripts and handling client interactions with professionalism.

• Ability to drive sales and client satisfaction through effective explanations and personalized service.

Preferred Candidates:

• Nationalities: Bangladesh, India, Indonesia, Nepal, Philippines, Sri Lanka.