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Presales Engineer
Barco Dubai , UAE

Barco is looking for a Presales Engineer to drive sales and support its Medical Display Product and Solutions in the Middle East. The role requires strong technical knowledge, customer-first focus, and collaboration with the sales team. The position also includes up to 70% regional travel.

Key Responsibilities:

  • Work closely with the sales team to drive sales using technical knowledge and account management skills.

  • Provide pre-sales technical assistance, product education, and demo support.

  • Assist with the preparation of tender documents and offer support to customers on technical matters.

  • Become a trusted advisor for critical accounts and prospective customers.

  • Provide QA instruction and help customers utilize the QA Web platform.

  • Engage Barco sales teams and partners by reviewing project plans and utilizing data metrics in the QA platform.

  • Manage support contracts and identify potential end users for sales opportunities.

  • Build strong customer relationships and gather feedback to improve satisfaction and business.

  • Travel up to 70% within the Middle East and participate in shows, meetings, and training sessions.

  • Troubleshoot product connectivity and remain up to date on regional regulations.

Qualifications & Experience:

  • Bachelor’s degree; Engineering or Radiography degree is a plus.

  • Experience in consultative selling within the Medical Display Technology Industry.

  • Good understanding of Medical Imaging Display Technology and Solutions.

  • Experience with network configuration (e.g., VPN setup, firewall configuration, routing) is preferred.

  • Strong relationship management, communication, and presentation skills.

  • Proficiency in MS Office, particularly Excel and PowerPoint.

  • Knowledge of customer service principles and ability to interpret customer needs and offer resolutions.

  • Fluency in Arabic (native) and English.

  • Experience with Salesforce (CRM) and Radiology devices is a plus.

  • Previous experience in a PSE team and cross-functional matrix organizations is a plus.

Why Join Barco:

  • Impactful Role: Become a key player in supporting the growth of Barco’s Medical Display solutions in the region.

  • Travel Opportunities: Up to 70% travel within the Middle East, providing exposure to diverse markets.

  • Collaborative Environment: Work with a dynamic team of sales and technical professionals.

Job Type: Full-time, Hybrid
Location: Dubai, United Arab Emirates


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