Job Title: Mobile Technician & Shop Manager 

Job Description:

We are seeking a skilled Mobile Technician with shop management and sales experience to join our team. This role is ideal for a hands-on individual with at least 1 year of experience in mobile device repair and a passion for customer service and retail operations.

As a Mobile Technician & Shop Manager, you will be responsible for diagnosing and repairing mobile phones and devices, managing daily shop operations, and assisting customers with sales and technical support. You’ll play a key role in maintaining service quality, managing inventory, and ensuring customer satisfaction.

Key Responsibilities:

• Diagnose and repair a variety of mobile devices and smartphones.

• Handle hardware and software issues including screen replacements, battery swaps, and system resets.

• Manage day-to-day shop activities, including staff coordination, customer service, and inventory tracking.

• Assist customers with product inquiries and recommend solutions or accessories.

• Maintain a clean, organized, and efficient service environment.

• Track repairs, manage customer records, and ensure timely service delivery.

• Contribute to achieving sales targets and promoting new products or services.

• Ensure compliance with company policies and industry standards.

Skills & Requirements:

• Strong technical knowledge of mobile devices and repair tools.

• Basic sales and customer service skills.

• Ability to manage shop operations independently.

• Good communication and problem-solving skills.

• Minimum 1 year of experience in a similar role.

• Organized, reliable, and service-oriented.