Amazon is looking for a Program Manager to join the ACES (Amazon Customer Excellence Systems) team in Dubai. This role will focus on driving continuous improvement and managing high-impact logistics projects, enhancing operational efficiency, and supporting Amazon’s customer-driven innovations.

Key Responsibilities:

• Create roadmaps for project implementation, coordinating with multiple teams.

• Set measurable milestones and continuous goals for ongoing programs.

• Analyze data to guide project decisions and deliver business insights.

• Facilitate meetings with partner teams to track project progress and implement new initiatives.

• Document and ensure compliance with project standards.

• Manage internal and external stakeholders to ensure successful program execution.

• Support continuous improvement initiatives focused on logistics and standardization efforts.

• Assist with Kaizen Events, providing process expertise to UFG LM stations.

• Lead and coordinate cross-functional projects across UFG Stores, ensuring effective implementation.

About The Team:
The ACES team focuses on improving the Amazon Logistics experience, implementing innovative solutions, and raising operational standards. The team works with various Amazon departments to enhance customer satisfaction through data-driven improvements. Recent projects include micro-mobility delivery systems and the integration of electric vehicles for sustainable operations.

Basic Qualifications:

• A degree in a related field.

• Relevant experience in program management with multiple stakeholders.

• Proficiency in analyzing quantitative data to inform decision-making.

• Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and/or SQL.

Preferred Qualifications:

• Experience in an operational environment or with technical teams.

• Experience collaborating with remote teams and external partners.

What Amazon Offers:

• An opportunity to contribute to innovative logistics projects at a global scale.

• A dynamic and inclusive work environment at a leading tech company.

• Exposure to Amazon’s operational practices and customer-focused culture.