The General Pension and Social Security Authority (GPSSA) is seeking an experienced Business Analyst to join its Abu Dhabi-based team. This full-time, on-site position plays a pivotal role in analyzing and gathering business requirements, supporting system development, digital enhancements, and process integration. The role acts as a critical liaison between technical teams and business stakeholders to ensure efficient delivery of innovative and compliant solutions aligned with GPSSA’s strategic goals.

Key Responsibilities:

• Analyze and document business requirements and workflows

• Identify and recommend improvements for existing systems and processes

• Translate business needs into technical specifications

• Collaborate with internal teams and external vendors

• Lead requirement workshops, interviews, and focus groups

• Develop user stories, process maps, manuals, and documentation

• Participate in system design, testing, and user acceptance phases

• Conduct quality assurance and validation against business objectives

• Stay updated with emerging technologies and industry best practices

• Provide insights for strategic initiatives and roadmap execution

• Monitor project delivery, risks, and stakeholder expectations

• Integrate data analytics into solutions for informed decision-making

• Ensure compliance with data privacy and security standards

Qualifications & Experience:

• Bachelor’s degree in Computer Science, IT, or related field

• Certified Scrum Product Owner (CSPO)

• Minimum 5+ years of experience as a Business Analyst

• Strong background in requirement analysis, solution design, and stakeholder engagement

• Expertise in documentation, quality assurance, and digital transformation

• Familiarity with business intelligence tools and project risk management

Job Location: Abu Dhabi Emirate, United Arab Emirates