Job Title: Customer Service Coordinator

Job Description:
We are seeking a Customer Service Coordinator to manage client communications, coordinate with insurance companies and the sales team, and ensure accurate record-keeping. The ideal candidate will provide excellent customer service, handle client inquiries, and maintain an organized database of customer documents.

Key Responsibilities:

• Communicate and coordinate with clients, insurance companies, and the sales team.
• Update and monitor customer profiles in the company database.
• Maintain proper filing and updating of customer documents and requirements.
• Deliver excellent customer service and provide accurate, timely responses to clients and insurance companies.

Requirements:

• Strong English communication skills (verbal and written).
• Excellent organizational, technical, interpersonal, and problem-solving skills.
• Proficiency in computer applications.
• Flexible, competitive, and a team player.
• Ability to prioritize and coordinate daily activities.
• Bachelor’s degree in any field.
• Experience in customer service is an advantage (insurance experience not required).