Zscaler (NASDAQ: ZS) is a global leader in cybersecurity and cloud security, serving thousands of enterprise customers, including 40% of Fortune 500 companies. The company’s AI-powered Zero Trust Exchange™ platform enables secure digital transformation by connecting users, devices, and applications securely across any location. Recognized as a Best Workplace in Technology, Zscaler fosters an inclusive, fast-paced, and collaborative environment.

Job Purpose:

Zscaler is hiring a Technical Account Manager (TAM) in the UAE to provide technical expertise, adoption strategies, and hands-on customer guidance. The TAM will work closely with enterprise customers to help them implement and operationalize Zscaler’s cybersecurity solutions. This is a remote full-time role based in the UAE.

Key Responsibilities:

• Provide technical insights and best practices for implementing Zscaler solutions.
• Guide customers on migrations, integrations, and solution expansions.
• Develop customized technical strategies aligned with customer goals.
• Create adoption plans and accelerate production-level deployments.

Qualifications & Skills:

✅ Minimum Requirements:

• 3+ years of experience in customer-facing roles (Solution Delivery, Technical Account Management, Customer Success).
• 2+ years of experience in Cloud Services, Networking, or Security Solutions.
• Expertise in network security (e.g., SD-WAN, VPNs, DLP, CASB, SWG, MPLS).
• Experience working with Enterprise-Level Customers.

✅ Preferred Qualifications:

• Bachelor’s degree in Engineering, IT, Business, or related field.
• Certifications in AWS, Google Cloud, Microsoft Azure.
• Industry certifications such as CISSP, GIAC, CCNP, Network+.

Why Join Zscaler?

• Work with a global cybersecurity leader in a remote role based in the UAE.
• Competitive salary and benefits package.
• Career growth opportunities in cybersecurity and cloud security.
• Inclusive and diverse workplace culture.