Taptap Send is a rapidly growing fintech startup focused on helping immigrants send money home instantly and affordably, reducing financial inequity in emerging markets. Founded by Harvard graduates and backed by leading venture capital firms, Taptap Send is reshaping global finance with a mission-driven team representing over 25 countries and 30 languages.

Job Description

As the Senior Growth Manager for Levant corridors (Lebanon and Jordan), you will own the full growth strategy and execution targeting diaspora communities in the UAE, US, UK, EU, Canada, and Australia. This role blends high-level strategy with hands-on execution, from customer acquisition and partnerships to brand building and user experience. You will lead campaigns, build community trust, manage ambassadors and influencers, and work closely with cross-functional teams to optimize growth.

Key Responsibilities

• Build and maintain trust-based relationships with diaspora communities via in-person and online engagement.

• Conduct regular customer research on senders and recipients.

• Initiate, negotiate, and build partnerships with community organizations.

• Plan and manage offline and online advertising campaigns.

• Source and lead community ambassadors and influencers.

• Manage agencies for paid marketing, creative content, and events.

• Oversee customer relationship management (CRM) activities.

• Collaborate with Product, Operations, Engineering, and Support teams to optimize operations.

• Analyze customer pain points and work with teams and the Country Manager to address them.

• Travel to major corridors to connect with diaspora communities.

• Directly engage with customers via calls and social media.

• Work with the Country Manager to set growth plans, budgets, targets, and campaigns.

Requirements

• Based in Dubai, UAE (mandatory).

• 7+ years in high-growth environments such as startups, marketing, or fintech.

• Strong knowledge and networks in the Levantine diaspora across the UAE and global send markets.

• Experience in business development, sales, marketing, and analytics.

• Expertise in paid marketing activities.

• Contacts with Lebanese/Jordanian influencers and celebrities are a plus.

• Excellent interpersonal and communication skills.

• Passionate about migrant communities.

• Resourceful, results-oriented, and able to work with limited resources.

• Fluent in English and Arabic (written and spoken). French is a plus.

Desired Attributes

• Mission-driven and community-focused.

• Outgoing and comfortable in community-facing roles.

• Execution-oriented and organized.

• Flexible with working hours for events.

• Ambitious and goal-oriented.

Benefits

• Competitive salary (based on experience).

• Flexible working hours.

• Regular team events.

• Equipment provided (laptop and accessories).

• Partial remote work.