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Radisson Hotel Group, one of the world’s largest and most prestigious hotel groups with over 1,460 hotels across 95+ countries, is seeking a passionate Receptionist to join their dynamic Front Office team at Radisson Dubai DAMAC Hills. Known for their signature Yes I Can! service ethos, the company emphasizes creating memorable guest experiences and a supportive, inclusive workplace culture.
The Receptionist plays a key role in delivering exceptional service from guest check-in through check-out and all interactions in between. This position demands patience, empathy, a proactive mindset, and a genuine passion for hospitality. You will be a crucial part of the guest journey, ensuring smooth front office operations and guest satisfaction.
Key Responsibilities:
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Serve as the first point of contact for guests, ensuring a warm, professional welcome.
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Manage guest check-in and check-out processes efficiently.
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Handle guest inquiries with patience and empathy, providing accurate information and solutions.
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Work closely with the front office team to maintain seamless guest experiences.
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Proactively resolve guest issues and challenges with creativity and professionalism.
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Assist with administrative duties related to the front desk operations.
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Support a positive team environment and contribute to the hospitality culture.
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Chinese language skills are considered a plus.
Qualifications and Skills:
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Positive, flexible attitude with a strong “Yes I Can!” spirit.
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Detail-oriented and creative problem solver.
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Excellent verbal communication skills.
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Ability to work collaboratively within a team.
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Previous experience in a similar hospitality role is beneficial but not required.
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Chinese language skills are an advantage but not mandatory.
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Passionate about delivering outstanding customer service and creating memorable experiences.
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Enjoys working in a fast-paced, dynamic environment.
Salary and Benefits:
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Competitive salary of AED 1,900
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Average service charge of AED 700
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Accommodation provided at Al Khail Gate
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Opportunities for career growth and development
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Inclusive, fun, and supportive work culture
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Access to global and local employee benefits, including special hotel rates worldwide
Why Join Radisson Hotel Group?
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Be part of a leading hospitality group that values diversity, inclusion, and employee development.
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Enjoy a positive workplace where your ideas, passion, and ambition can make a difference.
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Access to extensive training and career advancement opportunities.
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Experience a team spirit that fosters belonging and fun every day.
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Contribute to shaping the future of hospitality in a globally recognized brand.
